Zebra Rooftop Tent
- Novsight offers a 2-year warranty for Rooftop Tent from the date of purchase. During this period, we will repair or replace (at our option) any defective parts at no cost to the customer.
- For more information about our warranty, please click here
- 45-Day Hassle-Free Returns
Full refunds guaranteed for quality-related issues. View return policy ›
- In Stock and Ready to Ship!
- Free Door-to-Door Delivery by US Local Truck Driver. Generally 5-7 business days, except for special circumstances.
- For more information about our shipping, please click here
- Product Tax Included – No additional tax.
- The rooftop tents only available in the US. but do not support delivery to outlying islands.
- Description
- Review
- Shipping
- Warranty
How we deliver your order:
1. You place an order on our website
2. We select the best delivery company based on your order address
3. The delivery company picks up your order from our warehouse
4. You can expect to receive your order within 5-7 business days, and the package will be delivered safely to your doorstep (please make sure your phone is available for contact)
Important notes:
1. For US buyers, we offer local shipping service. This means you can get your order faster and cheaper, usually within 5-7 business days. If you have any issues with your delivery, please contact us first; we will do our best to assist you.
2. For US customers, please provide your phone number when you check out. This will help us ensure a smooth and secure delivery of your order. We will ship your order within 1-3 business days after receiving your payment.
3. For the Roof Top Tent and Awning Tent, the Shipping to Alaska State and countries/area outside the continental United is currently not supported, thank you for your support and understanding.
4. Please feel free to consult NOVSIGHT's customer service for any ambiguities regarding the shipping policy: service@novsight.com
We stand behind the quality of our products and back our car roof tents with a limited warranty. This warranty covers any defects in materials or workmanship that arise under normal use during the warranty period. Warranty period starts from the date of purchase and lasts for 2 years
What does the warranty cover?
The warranty covers the following:
- If you find any accessories missing or damaged after receiving the product, we will resend the relevant accessories free of charge.
- If the door and window zippers, fabrics, and mesh are damaged, we will resend a complete set of fabrics.
- If the lock, wire base, ladder hook, shoe collar, handle or key installed on the tent is missing, we will resend the corresponding type and quantity of accessories.
- If any accessories are missing from the accessory package, such as shoe covers, ladders or mounting bags (as shown in the pictures), we will resend the corresponding type and quantity of accessories.
- If the mattress is severely damaged upon receipt, we will resend the mattress.
Notes:
If there are pockets inside the tent (left and right sides), as well as storage bags on the top, if they are damaged, they cannot be replaced.
If the paint or rubber coating of the bottom case and top cover is damaged, we cannot resend it.
For any of the above situations, please check the product carefully after you receive it. If you find it is missing, please contact us in time. Please provide us with relevant photos or videos as evidence and we will process it for you as soon as possible.
What doesn't the warranty cover?
The warranty does not cover any damage caused by improper use or abuse of the product. Customer is responsible for payment of shipping and accessory charges for reshipment service.
- If the zippers, fabrics, and mesh of doors and windows are damaged during use, we will resend the entire set of fabrics according to your needs.
- If the lock, wire base, ladder hook, shoe collar, handle or key installed on the tent is damaged during use, we will resend the corresponding type and quantity of accessories according to your needs.
- If any accessories in the accessory package are damaged during use, such as shoe covers, handles or ladders (including ladder covers), we will resend the corresponding type and quantity of accessories according to your needs.
- If the mattress is damaged during use, we will resend the mattress according to your needs.
- If you encounter any problems during use, please contact us and we will try our best to solve it for you.
2 Request steps:
Step 1. Contact Novsight customer service via email (service@novsight.com) or phone (1-888-862-9850) regarding product issues.
Step 2. Please provide the following information:
A. Screenshot of your order information/order number
b. Pictures or videos of defective goods
After checking and confirming the problem, we will propose a specific solution within 2-3 working days.
Install & Review | Jeep Gladiator Overlanding
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Kick off an amazing weekend adventure with Leemen and his Jeep Gladiator! Get an in-depth look at the Zebra rooftop tent and join us for an unforgettable journey through the forest with Zebra. Don't hesitate—start now!
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FAQ
Does it fit my car?
If your car meets or is similar to these conditions
* Roof luggage rack crossbar load capacity: more than 200 kg/440.93LBS
* The height of the crossbar from the roof: more than 8 cm/31.5 Inch
* Bar width: maximum width 120 cm/47.24 Inch
Please know the width and length of your car roof. If you have any issues, please consult our service support team directly. Click here
How many people capacity?
- Maximum capacity: 3 people
- 2 adults and 1 child
- 1 adult and 2 children
- 2 adults(not higher than 6.5ft)
- If there are 3 adults, it may be a bit crowded
- As long as the height is not higher than 6.5ft, it can be accommodated.
How long will it take to get my orders?
1. We will ship locally for US buyers. Usually for US buyers, it takes about 5-8 business days to arrive. In some remote areas, the delivery time may be extended, but we will arrange the best warehouse and truck delivery for you. If you don't receive it, please contact us first; we will try our best to support you.
2. For USA customers, all items will be shipped out within 1-3 business days. Please include your phone number on the payment note for prompt and secure shipment.
Service support
We always put our customers first and your satisfaction is guaranteed.
1. If you have ANY issues with shipping, product or service, please email us directly. We will solve the problem for you! Official email:service@novsights.com
2. Our Novsight Techs are here to serve you. Email us and our expert team will swiftly diagnose the issue and offer the best solution within 12-24 business hours.
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