Rooftop Tent Shipping Policy
How we deliver your order:
1. You place an order on our website
2. We select the best delivery company based on your order address
3. The delivery company picks up your order from our warehouse
4. You can expect to receive your order within 5-7 business days, and the package will be delivered safely to your doorstep (please make sure your phone is available for contact)
Important notes:
1. For US buyers, we offer local shipping service. This means you can get your order faster and cheaper, usually within 5-7 business days. If you have any issues with your delivery, please contact us first; we will do our best to assist you.
2. For US customers, please provide your phone number when you check out. This will help us ensure a smooth and secure delivery of your order. We will ship your order within 1-3 business days after receiving your payment.
3. For the Roof Top Tent and Awning Tent, the Shipping to Alaska State and countries/area outside the continental United is currently not supported, thank you for your support and understanding.
4. Please feel free to consult NOVSIGHT's customer service for any ambiguities regarding the shipping policy: service@novsight.com
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