help center

  1. About us
  2. About shipping
  3. About Return
  4. About Payment
  5. Contact Us
  6. About Light
  7. FAQ
  1. About us

    Everyone is born with the ability to think, create, and dream. The joy of creating quality products that have a positive impact is key to the NOVSIGHT way of business—and why we do what we do for you.Thank you for visiting novsights.com.Here you will find thousands of Car LED Lighting and Car LED Lighting offered at incredible wholesale prices.

     

    Our Story

    NovSight(NightEye--old brand) is a company working on design and sale the best automotive LED lighting, LED Headlight conversion Kit, fog Lamp, led work lights ,light bar and so on. NovSight Auto Lighting company only supplys high quality LED lights.

     

    Our Products

    LED lighting is our main products.We have all kinds led bulbs.Such as fog light,work light,headlight,DRL,turn signal light and so on.All the car led bulbs made in China.We have powerful partner factorys supply high quality LED lighting which differ from other China seller.You can find these LED lighting from others seller on Ebay or amazon , but we can give you high quality and guarantee the best service on NOVSIGHT!!

                                                            

  2. About shipping

    Free Shipping To 34 Countries

    United States, United Kingdom, Canada, Australia, Germany, France, Russia, Italy, Japan, Austria, Belgium, Croatia, Czech Republic, Denmark, Hungary, Greece, Ireland, Israel, Macao, Malaysia, Thailand, Netherlands, Norway, Philippines, Poland, Portugal, Singapore, Slovenia, South Korea, Sweden, Switzerland, Taiwan, Vietnam, India

    Shipping Methods:

    We can ship from China to virtually any addresses in the world including the major destinations such as USA, Europe, Australia, etc... As for the shipping method, here we offer CHina EMS, the shipping cost will be resulted automatically according to the pricelist of relevant shipping company.

    Delivery Time
    Country
    7-15days Austria, Australia, Belgium, Canada, Denmark, Finland, France, Germany , , Indonesia, Ireland, Italy, Japan, Korea, Luxemburg, Malaysia, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, Thailand, United Kingdom, United States, Vietnam, Greece,Mexico
    10-17days Belarus, Brazil, Czech, Iceland, Israel, Poland, Russia, Slovakia, Ukraine, United Arab Emirates, Jordan, Cyprus,
    10-25days Holland,Italy
    Shipping Status:

    Shopping online can be an intimidating process for some or just plain confusing for others. If you have ever purchased anything online from a website that did not have a clear and simple delivery process, then you probably know the frustrations. Here at novsights.com we appreciate your business and we want you to understand our shipping process prior to placing an order so you can know when to expect your parcel. Below is the exact step for step process Novsights.com Staff takes when processing your order.

    Status
    step
    Pending Payment Waiting for the buyers payment.
    Processing Order has been approved and we are attempting to fill your order.
    Awaiting Tracking Your order has been sent to the warehouse for shipping.
    Shipped Pending Payment
    Pending Payment Once you have made a payment with your credit card (Visa and Master card) or with Paypal, your order is placed in Pending Payment Status. Someone from Novsights.com will review your order and verify that your credit card information is valid and that the shipping address you provided matches the address that the credit card statements are sent to. Once your order has been verified by someone at Novsights.com your order will be elevated to the next status. This process takes 1-2 business days.
    Processing Your order has now been approved and we will now attempt to fill your order. This process can take 1-2 business days to complete. Once we have filled your order, the status will be elevated again.
    Awaiting Tracking we have processed the batch of orders that yours was in and sent it to the warehouse for shipping. The warehouse then replies to us with the tracking information and once we receive that we will update the status of your order to "On Shipping".
    On Shipping At this point your order has been shipped and you have been provided with a  tracking number. If you are located in the United States you can track your package at www.EMS.com.cn If you are located elsewhere, then it is your country's national courier. Shipping can take up to 7-12 business days to arrive. However normally shipping to western europe and north american addresses is much quicker.
    Any questions can be consulted by the lower left Facebook message.
  3. About Return

    1.ABOUT RETURN FEE
    Return & exchange reason
    Who will pay for the return fees
    Note
    Product have quality problem
    NOVSIGHTS

    When return item,customer must mark the package as gift in low value 10-30 USD (fairing item please mark thevalue as 80 USD)

    Product been broken during shipping
    NOVSIGHTS
    Wrong item
    NOVSIGHTS
    Missing parts
    NOVSIGHTS
    Item not fit
    NOVSIGHTS
    Make a wrong order
    Customer
    Change mind
    Customer
    *Customer need to prepay the return fees, after customer show us the return fees bill, we will send the fees back to customer by paypal!Customer must return by Economical way.
    2.RETURN FLOW CHART
    about-return
    3.RETURN ADDRESS:
    Wu xi tao the 3rd floor,
    NO.157 Yuhai Road,
    Longxi Avene , Liwan District
    Guangzhou, 510000
    Guangdong Province, China
    Phone:13560233395 OR 020-29833955
    Any questions can be consulted by the lower left Facebook message.
  4. About Payment

    There are different ways you can pay for your novsights.com orders:

    PayPal

    Western Union

    T/T Bank Trasfer

     

    Paying with PayPal

     With PayPal, you can send payment quickly and securely online Through PayPal, you can pay with credit card, debit card, or bank account balance. Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.

    Advantages with using PayPal:

    Payment is traceable. You can trace the status of your payment using your PayPal account.

    Payment does not require you to use your credit card online (you can transfer directly from your bank account). wholesaler wholesale.com doesn't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.

    The location the seller is shipping to (also call the destination country or region).

     

     

    Paying with Western Union:

    For Western Union payments

    Beneficiary: shitao wang
    First Name: wang
    Last Name: shitao
    Country: CHINA
    Address:

    Room 401-402, Wins Business Center

    No.78 Jiefangzhuang Road,Baiyun Avenue
    Baiyun District
    GuangZhou City
    GuangDong Province
    China 510655

    IMPORTANT NOTICE: Please email your ORDER NUMBER, WESTERN UNION CONTROL NUMBER, ORDER AMOUNT, SENDER'S FIRST and LAST NAME, SENDER'S ADDRESS and COUNTRY, and SENDER'S PHONE NUMBER to: service@neverland-motor.com after you send payment through Western Union.

    We want to remind all customers that they are responsible for all local Western Union handling fees. Therefore, customers should confirm the total payment amount with their local Western Union

    For processing your payments we use the well establishedPay Pal shopping cart system. We do have or hold any access to any information related to your credit cards or Pay Pal accounts. Pay Pal automatically encrypts your confidential information in transit from your computer to the Pay Pal server using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you are using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches Pay Pal, it resides on a server that is heavily guarded both physically and electronically. The servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.

     

     

     


    T/T Bank Trasfer

    my bank transfer information is:

    Beneficiary Name : shitao wang

    Account Number: 476101101881127047
    Bank Name: BANK OF CHINA GUANGZHOU GUI HUA GANG SUB-BRANCH
    Bank Address: 10 JICHANG ROAD GUANGZHOU
    SWIFT CODE: BKCHCNBJ400

    Any questions can be consulted by the lower left Facebook message.

     

     

  5. Contact Us

    Working time

    send a message

    From Monday to Friday 8:30 am to 6:00 pm ( China time )

    Telephone:+86-13416138025

    Whatsapp : +86-13168869530 ,Monday to Friday (China time GMT+8,09:00 AM-06:00 PM;United States,07:00 PM - 04:00 AM;GMT,01:00 AM - 10:00 AM)

    Email:service@novsights.com
    jetstile168@outlook.com
    novsight-ve@hotmail.com

    Company : 
    Novsight Lighting Technology Inc.

    Office Address:
    Unit A1, 7/F, Cheuk Nang Plaza 250 Hennessy Road, Wanchai,Hong Kong 999077
    Hong Kong

    USA Office:609 N Lemon ST Ave Suite 7 ONTARIO,CA 91764

    USA Office Telephone:+1(909)3950288

    Factory Address:
    CN
    Baiyunqu, Jun HeJie Ping Sha Cun Song Yuan Lu
    No. 46, San She Gong Ye Qu C # San Lou
    Guangzhou
    Guangdong
    510000

    Any questions can be consulted by the lower left Facebook message.

  6. About Light

    About the identification of the lamp model

    How to identify headlight Models You can refer to the following pictures if you are not certain to your needed headlight type or you can cantact our customer service.

    111111111
    Second methods of recognition

    Alternative Solution As shown in the following pictures, you can also identify them by headlight clips

    9005 D1 H3 H4 H7 H8 H13 H15 5020 9006
    Fog lamp recognition

    as shown in the following figure, identifies the model of its own corresponding to the picture

    fog
  7. FAQ

    ORDERING

    1. Do I need to have an account to order?

    No, you can also place an order as a guest. But, there are some perks if you have an account with us:

    (1)Quick checkout process

    (2)Easily view your order status and order history

    (3)Receive updates detailing our new releases and special promotions



    2. What if I forgot my password?

    On the login page, click "Lost password?" and you'll be redirected to a page where you can create a new password.



    3. What payment methods do you accept?

    We accept PayPal,Western Union,T/T Bank Trasfer payments.More details in  about payment



    4. How do I track my order?

    We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order.

    You can track your order  here



    5. How to use coupon code?

    how-to-use-coupon-code

    Select one coupon and click 'apply' button,it will apply the coupon automatically during checkout.Or copy coupon code manually to use during checkout,copy coupon code  here



    6. Can I use several discount codes in one order?

    Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.



    7. What Do I Do If I Have Missing Items In My Order?

    If something is still missing, please contact us immediately.



    8. Do you accept wholesale order? How much discount will it be? How to operate?

    We accept wholesale order, the amount of the discount depends on the size of the order. More details please contact us!



    SHIPPING AND CUSTOMS

    1. When will my order be processed?

    All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.

    We processes orders between Monday and Saturday. Orders will be processed within 2 business days from the order date and shipped the next day after the processing day.

    Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment



    2. How will my order be shipped?

    EMS / USPS / TNT / UPS / DHL



    3. How will my order be shipped?

    International Buyers – Please Note:

    Import duties, taxes and charges are not included in the item price or shipping charges. Customs Clear Charges are not included,You will be responsible for the charges.

    Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.



    4. Is my order eligible for free shipping?

     35 countries free shipping,Weight range : 0 kg – 5 kg



    RETURNS

    1. How do I return an item?

     About Return If you are still confused, please contact us by email or facebook message



    PRODUCTS

    1. Do i use this for my Honda cb unicorn 160 bike?(use for motorcycle)

    I still can not confirm which bulb will fits your bike, so hope you can do me a favor, take a picture to show your original bulb connector ,then we can confirm which one will fits.(send by our email or facebook message,say come from Novsights.com)



    2. Dose this product model available in H4?(Ask a Variants product)

    Yes,you can select H4 model manually!



    3. Do you deliver this product to India? If yes then please send me a link for purchase in INR.

    Of course,we deliver to India,you can change different currencies at the top-right.We provide USD,EUR,AUD,GBP,INR to show.The default is USD.Then it will show different currencies for product price.When you checkout,we only receive USD.When you pay the order,it will auto change the equivalent currency.



    4. Do this work with projector type of headlight?

    Yes, normally it can . But remember check the bulb type and dimension before ordering.



    5. Want to become a reseller / wholesale?

    Chat Online by Whatsapp,the widget at the bottom-right.Or  Send Email



Scroll To Top