Free Shipping To 34 Countries
United States, United Kingdom, Canada, Australia, Germany, France, Russia, Italy, Japan, Austria, Belgium, Croatia, Czech Republic, Denmark, Hungary, Greece, Ireland, Israel, Macao, Malaysia, Thailand, Netherlands, Norway, Philippines, Poland, Portugal, Singapore, Slovenia, South Korea, Sweden, Switzerland, Taiwan, Vietnam, India
We can ship from China to virtually any addresses in the world including the major destinations such as USA, Europe, Australia, etc... As for the shipping method, here we offer CHina EMS, the shipping cost will be resulted automatically according to the pricelist of relevant shipping company.
Delivery Time Country 7-15days Austria, Australia, Belgium, Canada, Denmark, Finland, France, Germany , , Indonesia, Ireland, Italy, Japan, Korea, Luxemburg, Malaysia, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, Thailand, United Kingdom, United States, Vietnam, Greece,Mexico 10-17days Belarus, Brazil, Czech, Iceland, Israel, Poland, Russia, Slovakia, Ukraine, United Arab Emirates, Jordan, Cyprus, 10-25days Holland,Italy Shipping Status:
Shopping online can be an intimidating process for some or just plain confusing for others. If you have ever purchased anything online from a website that did not have a clear and simple delivery process, then you probably know the frustrations. Here at novsights.com we appreciate your business and we want you to understand our shipping process prior to placing an order so you can know when to expect your parcel. Below is the exact step for step process Novsights.com Staff takes when processing your order.
Status step Pending Payment Waiting for the buyers payment. Processing Order has been approved and we are attempting to fill your order. Awaiting Tracking Your order has been sent to the warehouse for shipping. Shipped Pending Payment Pending Payment Once you have made a payment with your credit card (Visa and Master card) or with Paypal, your order is placed in Pending Payment Status. Someone from Novsights.com will review your order and verify that your credit card information is valid and that the shipping address you provided matches the address that the credit card statements are sent to. Once your order has been verified by someone at Novsights.com your order will be elevated to the next status. This process takes 1-2 business days. Processing Your order has now been approved and we will now attempt to fill your order. This process can take 1-2 business days to complete. Once we have filled your order, the status will be elevated again. Awaiting Tracking we have processed the batch of orders that yours was in and sent it to the warehouse for shipping. The warehouse then replies to us with the tracking information and once we receive that we will update the status of your order to "On Shipping". On Shipping At this point your order has been shipped and you have been provided with a tracking number. If you are located in the United States you can track your package at www.EMS.com.cn If you are located elsewhere, then it is your country's national courier. Shipping can take up to 7-12 business days to arrive. However normally shipping to western europe and north american addresses is much quicker. Any questions can be consulted by the lower left Facebook message.
1.ABOUT RETURN FEE Return & exchange reason Who will pay for the return fees Note Product have quality problem NOVSIGHTS
When return item,customer must mark the package as gift in low value 10-30 USD (fairing item please mark thevalue as 80 USD)
Product been broken during shipping NOVSIGHTS Wrong item NOVSIGHTS Missing parts NOVSIGHTS Item not fit NOVSIGHTS Make a wrong order Customer Change mind Customer *Customer need to prepay the return fees, after customer show us the return fees bill, we will send the fees back to customer by paypal!Customer must return by Economical way. 2.RETURN FLOW CHART 3.RETURN ADDRESS： Wu xi tao the 3rd floor, NO.157 Yuhai Road, Longxi Avene , Liwan District Guangzhou, 510000 Guangdong Province, China Phone:13560233395 OR 020-29833955 Any questions can be consulted by the lower left Facebook message.
From Monday to Friday 8:30 am to 6:00 pm ( China time )
Whatsapp : +86-13168869530 ,Monday to Friday (China time GMT+8,09:00 AM-06:00 PM;United States,07:00 PM - 04:00 AM;GMT,01:00 AM - 10:00 AM)
Novsight Lighting Technology Inc.
Unit A1, 7/F, Cheuk Nang Plaza 250 Hennessy Road, Wanchai,Hong Kong 999077
USA Office:609 N Lemon ST Ave Suite 7 ONTARIO,CA 91764
USA Office Telephone:+1（909）3950288
Baiyunqu, Jun HeJie Ping Sha Cun Song Yuan Lu
No. 46, San She Gong Ye Qu C # San Lou
Any questions can be consulted by the lower left Facebook message.
About the identification of the lamp model
How to identify headlight Models You can refer to the following pictures if you are not certain to your needed headlight type or you can cantact our customer service.
Second methods of recognition
Alternative Solution As shown in the following pictures, you can also identify them by headlight clips
Fog lamp recognition
as shown in the following figure, identifies the model of its own corresponding to the picture
ORDERING1. Do I need to have an account to order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
(1)Quick checkout process
(2)Easily view your order status and order history
(3)Receive updates detailing our new releases and special promotions
2. What if I forgot my password?
On the login page, click "Lost password?" and you'll be redirected to a page where you can create a new password.
3. What payment methods do you accept?
We accept PayPal,Western Union,T/T Bank Trasfer payments.More details in about payment
4. How do I track my order?
We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order.
You can track your order here
5. How to use coupon code?
Select one coupon and click 'apply' button,it will apply the coupon automatically during checkout.Or copy coupon code manually to use during checkout,copy coupon code here
6. Can I use several discount codes in one order?
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
7. What Do I Do If I Have Missing Items In My Order?
If something is still missing, please contact us immediately.
8. Do you accept wholesale order? How much discount will it be? How to operate?
We accept wholesale order, the amount of the discount depends on the size of the order. More details please contact us!
SHIPPING AND CUSTOMS1. When will my order be processed?
All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.
We processes orders between Monday and Saturday. Orders will be processed within 2 business days from the order date and shipped the next day after the processing day.
Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment
2. How will my order be shipped?
EMS / USPS / TNT / UPS / DHL
3. How will my order be shipped?
International Buyers – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. Customs Clear Charges are not included,You will be responsible for the charges.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.
4. Is my order eligible for free shipping?
35 countries free shipping,Weight range : 0 kg – 5 kg
RETURNS1. How do I return an item?
About Return If you are still confused, please contact us by email or facebook message
PRODUCTS1. Do i use this for my Honda cb unicorn 160 bike?(use for motorcycle)
I still can not confirm which bulb will fits your bike, so hope you can do me a favor, take a picture to show your original bulb connector ,then we can confirm which one will fits.(send by our email or facebook message,say come from Novsights.com)
2. Dose this product model available in H4?(Ask a Variants product)
Yes,you can select H4 model manually!
3. Do you deliver this product to India? If yes then please send me a link for purchase in INR.
Of course,we deliver to India,you can change different currencies at the top-right.We provide USD,EUR,AUD,GBP,INR to show.The default is USD.Then it will show different currencies for product price.When you checkout,we only receive USD.When you pay the order,it will auto change the equivalent currency.
4. Do this work with projector type of headlight?
Yes, normally it can . But remember check the bulb type and dimension before ordering.
5. Want to become a reseller / wholesale?
Chat Online by Whatsapp,the widget at the bottom-right.Or Send Email